Operation of software can lead to unexpected challenges in daily life. Especially if your solution combines products of different vendors a fast and coordinated fault recovery is mandatory to resume normal operations.
As a central contact ComConsult Kommunikationtechnik GmbH is able to arrange joint procedures with our partners. Thus you will be able to encounter all challenges in a fast and orderly manner.
This allows you to profit directly through our large partner network both in preliminary stages and daily operation of your solution.
In addition we will support you with the following services:
- product-specific introduction and instructions on site
- German and English speaking hotline service
- a fully automated Trouble-Ticket-System
- remote-support via VPN
- development of automation routines
- additional customizing
- frontend configuration
- event- and performance-management
- data management
- integration of third-party systems on data- or process-level
- reporting
- training courses in German and English
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